Free · no obligation

Your free skin consultation questionnaire

Answer a few guided questions about your skin, goals and health. A qualified consultant reviews your responses and prescribes products suited to you — including access to consultation-only ranges such as ZO Skin Health.

Begin my consultation

How it works

Three simple steps

Tell us about your skin Tell us about your skin A short, guided questionnaire — one question at a time, no jargon.
An expert reviews it An expert reviews it A qualified professional checks suitability and safety for your skin.
Receive your prescription Receive your prescription Your recommended routine, sent privately by email — usually within 48 hours.

Skin profile · 1 of 6

Skin Consultation Questionnaire

About you

How would you describe your skin type?

Your skin

What's your main skin concern?

About you

Which age range are you in?

Your routine

How would you describe your current skincare routine?

Experience

Have you used retinoids or exfoliating acids before?

Your goals

What matters most to you?

Medical history

9 quick questions to ensure safe, personalised recommendations

Allergies

Do you have any known allergies?

Select all that apply

Skin sensitivities

Have you had reactions to skincare products?

Select all that apply

Pregnancy

What is your current pregnancy status?

Skin disorders

Do you have any active skin conditions?

Select all that apply

Health conditions

Do you have any of these health conditions?

Select all that apply

Current medications

Are you currently taking any of these medications?

Select all that apply

Scarring & bleeding history

Do you have any history of the following?

Select all that apply

Previous aesthetic treatments

Have you had any aesthetic treatments in the past 6 weeks?

Select all that apply

Anaphylaxis history

Have you had anaphylaxis or a severe allergic reaction?

Patient declaration

Before we continue, please confirm the following

Almost done

Where should we send your personalised prescription?

A qualified skin professional will review your answers — usually within 48 hours.

By continuing you agree to our Privacy Policy. No spam — only your prescription.

Consultation submitted

Thank you — your consultation is confirmed.

You're one short conversation away from your prescription. Our expert will reach out shortly to talk through your skin — most consultations are wrapped up the same day. As soon as we've spoken, your private link to purchase at your prescription price is ready.

Watch your inbox — and your spam folder, just in case — we'll be in touch soon.

🧪 Before you start: patch test your new products

Medical-grade actives are powerful. We recommend a simple 48-hour patch test before first use of any new product — read our Patch Test Guide →

Completely confidential  ·  takes about 5 minutes

Questions before you start?

Consultation FAQs

Is the consultation really free?

Yes. The online consultation and expert review are completely free, with no obligation to buy. You'll simply receive a recommended routine you can choose to act on whenever you're ready.

Who reviews my answers?

A qualified skin professional reviews every consultation for suitability and safety before any recommendation is made — it is not an automated result.

Why do I need this to buy some products?

Certain medical-grade ranges are consultation-only because they're clinical-strength. The assessment helps ensure they're appropriate for your skin, reducing the risk of irritation and improving your results.

Is my information kept private?

Always. Your responses are confidential and handled in line with our Privacy Policy. We never sell your data.

Was this content helpful?